To secure your booking, please review the following payment terms:
Reservation Confirmation: A deposit equivalent to one night’s accommodation is required at the time of booking. The remaining balance is due upon arrival.
Accepted Payment Methods: We accept payments via Eftpos, Visa, Mastercard, Bank transfers and Cash.
Please be advised that American Express is not accepted.
Deposit Variations: Please note that deposit requirements may differ for public holidays, third-party bookings, and group reservations.
Long Weekends: Full Payment will be required 2 weeks prior to any long weekends, if payment isn’t received your booking will be cancelled.
For clarity and to ensure a seamless experience, we ask that you review our cancellation policy:
Administration & Cancellation Fee: A standard administration and cancellation fee of $20.00 will be applied to all cancellations
(per unit/site).
Cancellations Within 7 Days of Arrival: If a booking is cancelled within 7 days of the scheduled arrival date, the deposit is non-refundable. No refunds will be issued for the full deposit.
Cancellations More Than 7 Days Before Arrival: For cancellations made more than 7 days prior to the arrival date, a refund will be provided, minus the $20.00 administration and cancellation fee (per site/unit).
No-Show Policy: If you fail to arrive on your scheduled reservation date, your booking will be automatically cancelled, and the full remaining amount will be deducted.
Early Departures: No refunds will be issued for early departures.
Special Events & Public Holidays: A minimum stay requirement, along with a non-refundable and non-transferable deposit, will
apply to reservations during special events and public holidays.
This cancellation policy does not apply to third party/agent bookings. All cancellations of bookings made through third party agents, must be cancelled directly with the booking agent, and their cancellation policy applies.
To ensure a safe and enjoyable environment for all guests, we kindly request your attention to the following child-related guidelines:
All guests aged 17 years and under must be accompanied by an adult (18 years or older).
Cancellations Within 7 Days of Arrival: If a booking is cancelled within 7 days of the scheduled arrival date, the deposit is non-refundable. No refunds will be issued for the full deposit.
Children aged 8 years or younger must be actively supervised by an adult (16 years or older) while in the pool area.
Children aged 10 years or younger must be actively supervised by an adult (16 years or older) in the handling area.
Porta-cots are available for hire at a cost of $5 per cot, per stay.
To facilitate a smooth check-in experience, please take note of the following details:
Payment Upon Arrival: Full payment is due upon arrival and can be made via Eftpos, Visa, Mastercard, or Cash. American Express is not accepted.
Check-In Time: From 2:00 PM onwards.
Check-Out Time: By 10:30 AM.
Late Check-In: If you anticipate arriving after 7:00 PM, kindly contact reception in advance to arrange a late check-in.
We are pleased to welcome your pets at Farmyard Holiday Park. To ensure the comfort and enjoyment for all our guests, we kindly request that you adhere to the following guidelines:
Pets must be kept on a leash while outdoors.
Please ensure you always clean up after your pet.
Pets are not permitted on furniture in our units, Failure to comply with this policy will result
in a $20 pet cleaning fee.
We trust that these policies will enhance your experience with us. Should you have any further
questions or need additional assistance, our team is happy to help.
